How We Rate Casinos
At I Am A Runner, we've developed a comprehensive methodology to evaluate and rate online casinos available to Canadian players. Our ratings are designed to help you make informed decisions based on safety, fairness, and overall gaming experience. Below is how we assess each casino across key criteria.
1. Licensing & Regulation
We prioritize casinos that hold valid licenses from reputable gaming authorities. Our primary focus is on casinos licensed by:
- Malta Gaming Authority (MGA) β A leading European regulator known for strict standards
- UK Gambling Commission (UKGC) β Highly trusted for player protection
- CuraΓ§ao eGaming Authority β A recognized Caribbean licensing body
- Canadian Provincial Licenses β Where applicable, direct provincial licensing (Ontario, British Columbia, etc.)
Casinos without valid licensing from these authorities receive significantly lower ratings, as they pose greater risks to players.
2. Game Selection & Software Providers
We evaluate the variety and quality of games available, including:
- Slots β Variety of themes, RTP rates, and progressive jackpots
- Live Casino β Live dealers for blackjack, roulette, baccarat, and poker
- Table Games β Classic games like blackjack, roulette, and craps
- Software Providers β Games from industry leaders such as Microgaming, NetEnt, Playtech, and Evolution Gaming
A broader selection of high-quality games from established providers indicates a more trustworthy and entertaining platform.
3. Bonus Terms & Wagering Requirements
We carefully review the terms and conditions of all welcome bonuses and promotional offers, including:
- Transparency β Clear, readable T&Cs without hidden conditions
- Wagering Requirements (Rollover) β We prefer casinos with reasonable rollover multiples (typically 20x-35x)
- Maximum Cashout Limits β Fair maximum withdrawal restrictions on bonus winnings
- Expiration Dates β Reasonable timeframes to complete wagering requirements
- Game Contributions β Whether all games count equally toward rollover
Casinos with generous yet fair bonus terms rank higher in our ratings.
4. Payment Methods & Withdrawal Speed
We evaluate the accessibility and reliability of deposit and withdrawal options:
- Cryptocurrencies β Bitcoin, Ethereum, and other digital assets
- E-Wallets β PayPal, Skrill, Neteller, and similar services
- Bank Transfers β Direct deposits and wire transfers
- Credit/Debit Cards β Visa, Mastercard, and other major providers
- Processing Times β Fast and reliable withdrawal processing (ideally within 24-48 hours)
Casinos offering multiple payment options with quick processing times receive higher ratings.
5. Customer Support
Quality customer support is essential. We assess:
- 24/7 Live Chat β Immediate assistance via live chat support
- Email Support β Responsive email assistance with reasonable reply times
- Phone Support β Available contact numbers for urgent issues
- Responsiveness β Average response times and resolution quality
- Knowledge & Professionalism β Support staff expertise and courteous communication
Casinos with accessible, responsive, and professional support teams earn higher scores.
6. Mobile Experience
With mobile gaming becoming increasingly important, we evaluate:
- Responsive Design β Casinos that work seamlessly on smartphones and tablets
- Dedicated Mobile Apps β iOS and Android apps that enhance usability
- Game Performance β Loading times and smooth gameplay on mobile devices
- Mobile Features β Touch-optimized interfaces and mobile-specific functionality
Casinos with excellent mobile optimization provide a better overall user experience.
7. Responsible Gaming Tools
Protecting player wellbeing is critical. We check for:
- Deposit Limits β Daily, weekly, or monthly caps on deposits
- Loss Limits β Maximum loss restrictions
- Session Time Limits β Automatic session timeouts
- Self-Exclusion β Temporary or permanent account closure options
- Cooling-Off Period β Mandatory breaks from gambling
- Reality Check Reminders β Periodic notifications during play
- Links to Support Services β Resources for problem gambling assistance
Casinos with comprehensive responsible gaming tools demonstrate a commitment to player safety and receive higher ratings.
8. Our Rating Scale
We use a 1-10 point scale to rate casinos, where each score reflects overall quality and trustworthiness:
- 9-10 (Excellent) β Top-tier casinos with strong licensing, excellent game selection, fair bonuses, multiple payment options, responsive support, and robust responsible gaming features.
- 8-8.9 (Very Good) β Casinos that meet high standards across most criteria with only minor areas for improvement.
- 7-7.9 (Good) β Solid, trustworthy casinos with decent game selection and support, though some aspects may be more limited.
- 6-6.9 (Satisfactory) β Acceptable casinos with valid licensing but potential limitations in game selection, bonuses, or features.
- 5-5.9 (Average) β Casinos that function adequately but have notable drawbacks or areas of concern.
- Below 5 (Poor/Not Recommended) β Casinos with licensing issues, unfair practices, poor support, or other significant red flags that we cannot recommend to Canadian players.
Note: Our ratings are updated regularly as casinos evolve. We encourage players to review our detailed reviews for each casino, as ratings can change based on new information or policy updates.